Reference

How We Set the Rules for Your Account

Using pokerhebat means agreeing to a clear set of account terms that govern how your wallet, data, and access work — availability depends on local law and eligible regions in Indonesia.

Account TermsPrivacy PolicyDANA, OVO, GoPay ConditionsData RetentionJurisdiction Notice
pokerhebat How We Set the Rules for Your Account
CONTACT YOUR TEAM

Reach Us About Any Policy Question

Live Chat Open the chat widget from any page in the lobby. Our Indonesia support team handles account, wallet, and legal queries around the clock.
Email Support Send your question to our account team by email. Include your registered DANA, OVO, or GoPay number so we can match your account quickly.
Account Help Page The account help section covers identity verification steps, wallet mismatch resolution, and how to request a copy of your stored data.
DATA AND SECURITY

How We Protect Your Account and Data

Data Handling

We collect only what is needed to operate your account — name, contact detail, and registered wallet ID. No data is sold or shared with third-party advertisers.

Cookie Policy

Session cookies keep you logged in and remember your lobby preferences. You can clear them at any time through your mobile browser settings without losing your account.

Account Security

Every login triggers an OTP sent to your registered number. If you did not request it, contact live chat immediately and we will lock the session from our side.

Requesting Your Data

You may request a full export of your stored account data or ask us to delete it by contacting support with your wallet-registered name and account email.

Common Questions About Our Policies

These cover the questions our account team receives most often around terms, data, and your rights as an account holder in Indonesia.

Access and account use are subject to applicable local law in your region. We do not make jurisdiction claims beyond stating that eligibility depends on where local law permits use.

Yes. Contact support via live chat or email with your account details. We will confirm receipt and action your request within the timeframe required under applicable data rules.

DANA, OVO, and GoPay each verify the receiving account name on transfer. A mismatch causes the wallet provider to hold or return the funds, which is outside our control.

We post a notice on this legal page when material changes are made and update the revision date at the bottom of the document. Check back here if you receive a notification.

We notify you through your registered contact method before any permanent action. You can respond through live chat or email to discuss the situation with our account team.

No. Session cookies handle lobby preferences and login state only. Payment processing runs through the respective wallet provider's own secure channel, separate from site cookies.