Reference

How pokerhebat Handles Your Account Data

Your account data — including the wallet details you use to fund via DANA, OVO, or GoPay — is collected only for what we need to run your account and process your transactions.

DANA, OVO, GoPay wallet data protectedNo data sold to third partiesAccount access secured with OTPYou can request data deletionApplies to all supported Indonesia regions

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

For any question about your personal data — access requests, correction, or deletion — reach our account support team directly. We aim to respond to data-related requests within a reasonable time. Use the channel that works best for you.

Live Chat Open the chat widget on any page of pokerhebat to speak with our account support team about your data or privacy concerns in real time.

Email Support Send your data request or privacy question to our support email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — so we can locate your record.

Account Settings Some data updates — like correcting your registered mobile number or swapping your active e-wallet — can be handled directly inside your account settings without contacting support.

What Information We Hold and Why

pokerhebat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — your name, contact information, and the e-wallet identifier you register (DANA number, OVO number, or GoPay-linked mobile number). We use this to verify your identity, process deposits and withdrawals, and send you account-related communications.

1
We do not store your full wallet PIN or password at any point. When you make a transaction, your payment app handles authentication on its side; we only receive a transaction reference to confirm the transfer cleared. We also collect session data — device type, browser,
2
and connection — to keep your account secure and to detect unusual access attempts. For example, if a login originates from a new device in Bekasi, our system flags it for an additional OTP step. We retain your account data for as long as your account
3
is active and for the period required under applicable rules in the regions where our service is available. Access to this service depends on local law and is available only where local law permits. We do not share personal data with advertisers. Limited data may be
4
shared with payment processors — DANA, OVO, GoPay — solely to complete your transactions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Our Data Handling and Security Practices

Security on pokerhebat runs at the account level, not just at the network level. Here is how we keep your data safe across every step — from account creation to your last GoPay withdrawal.

OTP Verification at Login

Every new device or unfamiliar location triggers an OTP sent to your registered mobile number before access is granted. This applies even if the correct password is entered.

Wallet Data Handling

Your DANA, OVO, or GoPay details are used only to route your transaction. We do not store full wallet credentials — the payment app authenticates on its own platform.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to remember your language and region settings. We do not use advertising cookies or sell session data to third parties.

Data Retention and Deletion

Your account data is held while your account remains open. If you close your account, you may request full data deletion via our support channels. We will confirm once the process is complete.

Common Questions About Your Privacy on pokerhebat

These are the privacy questions we hear most often from people managing their accounts. If your question is not here, our live chat team can help directly.

We collect your name, mobile number, and the e-wallet identifier you register — DANA, OVO, or GoPay. We also log session and device data to protect your account from unauthorised access.

Your wallet reference is shared only with the relevant payment processor — DANA, OVO, or GoPay — to complete your transaction. We do not share it with advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account name and wallet type. We will provide the data we hold on your account within a reasonable timeframe.

Yes. If you close your account, you can request full deletion of your personal data through our support channels. We confirm once deletion is processed, subject to any retention obligations under applicable rules.

We use functional and session cookies only — no advertising cookies. You can adjust cookie settings in your browser, but disabling session cookies may affect how your account login and settings work.

Reach our account support team immediately via live chat. Include your account name and a brief description of the concern. We treat all data-related reports as a priority and respond as soon as possible.

How pokerhebat Handles Your Account Data

How to Reach Us About Your Data

Our Data Handling and Security Practices

OTP Verification at Login

Wallet Data Handling

Cookie and Session Policy

Data Retention and Deletion

Common Questions About Your Privacy on pokerhebat

01 What personal data does pokerhebat collect when I open an account?

02 Is my DANA or OVO wallet information shared with anyone?

03 How do I request a copy of the data pokerhebat holds on me?

04 Can I ask pokerhebat to delete my personal data?

05 Does pokerhebat use cookies, and can I turn them off?

06 Who do I contact if I believe my data has been mishandled?

Related pages